Introduction
NeutralLogic ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website neutrallogic.sbs (the "Website") or use our styling services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website or use our services.
Information We Collect
Personal Data
We may collect personal identification information, including but not limited to:
- Name, email address, phone number, and postal address
- Billing information and payment details
- Style preferences and clothing sizes
- Photos you provide for styling purposes
- Information you provide when filling out forms or surveys
- Records of correspondence if you contact us
Non-Personal Data
We may also collect non-personal identification information about users whenever they interact with our Website. This may include:
- Browser name, device type, and technical information about users' means of connection to our Website
- IP address, operating system, and internet service providers
- Usage patterns, page views, time spent on pages, and navigation paths
- Other similar information that does not personally identify you
How We Use Your Data
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Website and services
- Create and manage your account and deliver our styling services
- Process transactions and send related information including confirmations and invoices
- Send administrative information, such as updates to our terms, conditions, and policies
- Respond to your comments, questions, and requests
- Improve our Website and customize your user experience
- Send you marketing and promotional communications (which you can opt out of at any time)
- Monitor and analyze usage patterns and trends to enhance our services
- Detect, prevent, and address technical issues
Legal Basis for Processing
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
- Where we need to comply with a legal or regulatory obligation
- Where you have given consent to the processing of your personal data for one or more specific purposes
Disclosure of Your Information
We may share your information in the following situations:
- Third-Party Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services for us or on our behalf.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
We do not sell, trade, or rent users' personal identification information to others.
Data Security
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
The safety and security of your information also depends on you. We urge you to take steps to keep your personal information secure, including by choosing a strong password for your account and keeping your login information private.
Cookie Policy
Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.
What Are Cookies?
Cookies are small data files placed on your device when you visit a website. These files allow the website to remember your actions and preferences over time.
Types of Cookies We Use
- Essential Cookies: These are necessary for the Website to function properly and cannot be switched off in our systems.
- Performance Cookies: These help us understand how visitors interact with our Website by collecting and reporting information anonymously.
- Functional Cookies: These enable the Website to provide enhanced functionality and personalization.
- Targeting Cookies: These may be set through our Website by our advertising partners to build a profile of your interests.
Managing Cookies
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to Access: You have the right to request information about the personal data we hold about you.
- Right to Rectification: You have the right to request the correction of inaccurate or incomplete information about you.
- Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
- Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to our processing of your personal data under certain circumstances.
To exercise any of these rights, please contact us using the details provided below.
Children's Privacy
Our Website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this privacy policy periodically for any changes.
Contact Information
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:
